ACES PROFESSIONAL certificate courses
Story Writing and Estimations
Story Writing and Estimations
Story Writing and Estimations
This highly interactive 4-hour course provides the Agile Team Member with a scalable methodology to create and estimate team level work. Attendees will practice multiple ways to effectively write descriptive stories and acceptance criteria as well as how to work through estimation practices as a team. Different considerations will be reviewed and applied to gain greater accuracy in the estimation process. Attendees will also be given the opportunity to expand the way their team applies estimation techniques to sprint planning in a more constructive, efficient, and engaging way.
Learning Objectives:
· Understand why we write stories
· Applying Lean Agile approaches to writing stories
· Splitting and Aggregating work at every level
· How to INVEST in a good story
· Develop user stories, acceptance criteria, and Definitions of Done
· Estimating effort to forecast value delivery
Who Should Attend:
· Developers, Testers, Product Managers, Scrum Masters, and knowledge workers in any industry practicing Agile
· Managers and Supervisors with a desire to learn the methodology behind Agile work
· Professionals at any level of an organization on their Agile or SAFe journey
· Professionals looking to bolster the knowledge and skills organizations across the globe seek in their workforce
Adapting To Change
Story Writing and Estimations
Story Writing and Estimations
Challenged by change? This change management course will challenge attendees to overcome the fear of change whether in them or others. We all have our limits and flexibility and agility are paramount to professional growth and business acumen. In this 6-hour course attendees will be taught different methods to help them overcome fear of change, adapt more quickly, and resolve inner disputes challenging their change biases. Attendees will be challenged throughout a series of activities to overcome challenges when faced with changing priorities and circumstances.
Learning Objectives:
• Learn techniques to remain calm when faced with difficult situations
• Understand how to adapt to changes in work and life
• Manage stressful situations more effectively
• Organize and prioritize more efficiently
• Deal with changing priorities more effectively
• Have a plan to progress performance in work and life
Who Should Attend:
· Managers, supervisors, operators, knowledge workers, and change agents in any industry
· Professionals at any level of an organization going through changes now or in the future
· Professionals looking to bolster the knowledge and skills organizations across the globe seek in their workforce
· Anyone interested in becoming better at handling changes in their life or work
· Individuals seeking opportunities and tools to help manage stressful situations
COMMUNICATION
overview
Not everyone is a natural communicator. Most people think they are great communicators but often it is one way. Other times, we are challenged by our friends and colleagues by accents, dialects, and non-native language. In an ever changing and diverse business environment, this 4-hour communication course has been the difference for those being challenged to take the next step and communicate more effectively.
This engaging and interactive course provides attendees with the opportunity to improve upon not only their verbal communication skills but their ability to listen as well. Attendees will practice active listening and responding, verbal interactions, and review many common communication biases and beliefs on their journey to becoming more effective communicators, personally and professionally. Attendees will learn skills and practices they can take with them and practice at home and work that will set them apart from others. When applied, attendees will become more respected and efficient communicators.
Learning Objectives:
- Understand and progressing through the five levels of listening
- Become a better listener
- Understand when others are truly listening to you
- Recognizing, understanding, and applying body language in your conversations
- Better understanding tones in written and verbal communication
- Better understanding ones own non-verbal cues and how they play into perception
- Create a plan of personal goals around communicating more effectively at work and in life
Who Should Attend:
- New managers and supervisors looking to connect with their knowledge workers more effectively
- Professionals who have been identified as needing to develop their communication skills
- Professionals at any level of an organization seeking tools to become better communicators
- Professionals looking to bolster the knowledge and skills organizations across the globe seek in their workforce
- · Anyone interested in becoming better at communicating with peers, friends, or family
Value Stream Mapping
overview
One of the keys to a successful lean transformation, a value-stream map (VSM), is a pen-to-paper representation of every process in the material and information flow along with key performance metrics and other data. Facilitating such an event can be challenging and often takes multiple days. Understanding who needs to be present, what outcomes, how to manage the session, and most importantly communicating why this is being done is a science and an art.
Our day long Value Stream Mapping course will prepare you to run a multi-day, cross-functional, interactive session designed to articulate the current flow of information and materials, an ideal future state, and a plan to achieve the future state.
In addition, participants learn how to create and apply this fundamental and critical tool, practice the Value Stream Mapping cycle in a context applicable to them under the guidance of an experienced Lean Leader. This opportunity will help embed the learning through an experiential activity in a fast-paced environment so you can confidently facilitate such an event at your organization.
Benefits of VSMs:
- Improve the overall flow of value to the customer
- Identify and eliminate process and system waste
- Avoid the common mistake of isolating islands of improvement and limiting benefits
- Reveal where other lean techniques, such as kaizen events, could be utilized for maximum effects
Learning Objectives:
- Learn to Identify and Map the Current and Future state Value Stream
- Understand, Identify, and Eliminate Waste
- Sharpen your "eyes for waste" and "eyes for flow"
- What makes a value stream lean?
- How to develop a plan to achieve results
- VSM Facilitation challenges and techniques
- Understand and explain to others the benefits of value-stream mapping
Who should attend?
- Managers, supervisors, operators, knowledge workers, and change agents in any industry with multi-step processes
- Transactional or service professionals interested in better understanding the flow of a product or service from customer request to cash.
- Professionals at any level of an organization on their lean journey
- Professionals looking to bolster the knowledge and skills organizations across the globe seek in their workforce